Privacy Policy

Effective Date: February 25, 2025

SoFai Abayas is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

  1. Information We Collect

When you use our website, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping addresses, payment details, and other details necessary for order processing.
  • Account Information: If you create an account, we may collect login credentials and preferences.
  • Transaction Information: Purchase history and details related to your orders.
  • Technical Information: IP address, browser type, device type, and other analytical data.
  • Cookies and Tracking Information: We use cookies and similar tracking technologies to enhance user experience and analyze website performance.
  1. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you regarding your purchases, promotions, and website updates.
  • To improve our website, products, and customer experience.
  • To detect and prevent fraud or unauthorized transactions.
  • To comply with legal and regulatory requirements.
  1. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: With third-party vendors (such as payment processors and shipping providers) who help us operate our business.
  • Legal Compliance: If required by law or to protect the rights, safety, or property of SoFai Abayas.
  • Business Transfers: In case of a merger, acquisition, or sale of our assets.
  1. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is 100% secure.

  1. Your Rights and Choices

Depending on applicable laws, you may have the right to:

  • Access, correct, or delete your personal information.
  • Withdraw consent for marketing communications.
  • Request data portability.
  • Object to certain data processing activities.

To exercise these rights, please contact us at [insert contact information].

  1. Cookies and Tracking Technologies

We use cookies to enhance user experience, analyze website traffic, and improve our services. You may control or disable cookies through your browser settings.

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

  1. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. Your continued use of the website after updates constitutes acceptance of the revised policy.

  1. Contact Information

For questions or concerns regarding this Privacy Policy, please contact us by email at [email protected] or by WhatsApp at +971 54 768 3223.

 

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