Terms and Conditions
Introduction
Welcome to SoFai Abayas. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, please refrain from using our website.
Use of the Website
- Eligibility: You must be at least 18 years old to use this website.
- Lawful Use: You agree to use the website for lawful purposes only.
- Prohibited Actions: Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
Intellectual Property
- Ownership: All content on this website, including text, graphics, logos, and images, is the property of SoFai Abayas and is protected by applicable intellectual property laws.
- Restrictions: You may not reproduce, distribute, or create derivative works from any content on this website without our explicit permission.
Product Information
- Accuracy: We strive to provide accurate product descriptions. However, we do not warrant that the descriptions are complete or error-free.
- Pricing: Prices and availability of products are subject to change without notice.
Order Processing and Payment
- Acceptance: All orders are subject to acceptance and availability.
- Payment Methods: We accept Visa, MasterCard, and American Express.
- Currency: All transactions are processed in United Arab Emirates Dirhams (AED).
Shipping and Delivery
- Methods: We offer standard and express shipping options.
- Processing Time: Orders are processed within 2-3 business days after payment confirmation.
- International Shipping: International customers are responsible for any customs duties or taxes imposed by their country.
Returns and Exchanges
- No Return Policy: Due to the nature of our products, we do not accept returns or exchanges. All sales are final. If you receive a defective or incorrect item, please contact our customer service team within 48 hours of delivery for assistance.
Limitation of Liability
- Disclaimer: SoFai Abayas shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Privacy Policy
- Data Collection: We collect personal information such as name, email address, and shipping address when you place an order or register on our website.
- Use of Information: The information collected is used to process orders, improve our services, and communicate with you about promotions and updates.
- Data Protection: We implement appropriate security measures to protect your personal information from unauthorized access or disclosure.
- Third-Party Disclosure: We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law.
- Cookies: Our website uses cookies to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings.
Governing Law
- Jurisdiction: Any purchase, dispute, or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the United Arab Emirates.
Modifications to Terms
- Changes: SoFai Abayas reserves the right to modify these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of the revised terms.
Contact Information
- Customer Service: For any questions or concerns regarding these Terms and Conditions, please contact us by email at [email protected] or by WhatsApp at +971 54 768 3223.
